Products ordered from our online shop can be returned to Gmundner Keramik within 14 days.

Find your complaints receiver here.


You can create and print your return label here.

For returns within Austria: please use the following AT postage label.

For returns to Germany: please use the following DE postage label.


For shipping to all other countries: please contact us via email service@gmundner.ator by phone +43 7612 786-91.


Please note, we only offer refunds on goods returned intact, undamaged and within the 14 day deadline.